At Wayfinder Outdoor, we aim to ensure you’re completely satisfied with your purchase. If you need to return an item, you have 60 days from the date of delivery to initiate a return.
Eligibility for Returns:
To be eligible for a return:
- The item must be in its original condition—unused, unworn, with all tags still attached, and in its original packaging.
- You’ll need the receipt or proof of purchase.
Please note, returns must be authorized before sending any items back. Items returned without prior authorization will not be accepted.
How to Start a Return:
If you wish to return an item, simply contact us at
📧 store@wayfinderoutdoor.com
with your order number and details about the item you'd like to return.
Once your return is approved, we’ll provide you with a prepaid return shipping label (for eligible returns) and instructions on how to send back your item.
Who Pays for Return Shipping?
- If the item was defective, damaged, or incorrect, Wayfinder Outdoor will cover the cost of return shipping.
- If the return is due to any other reason, such as change of mind, the customer is responsible for return shipping costs.