Helly Hansen Guide Daypack

• Credit Cards: We accept major credit cards, including Visa, Mastercard, American Express, and Discover.
• PayPal & Venmo: Available on desktop and mobile. Pay with your PayPal balance or a linked payment method.
• Google Pay: Simplify your checkout process using these digital wallets.
• Shop Pay: For faster checkouts and secure payment processing.

ORDER PROCESSING:

Please allow 1-3 days to process your order.

SHIPPING CUTOFF TIME:

Same day shipping cutoff time is 3PM Eastern Standard

DELIVERY TIMES:

Our default shipping method is Ground shipping and on average is 4-7 days till delivery is made. We offer various expedited shipping methods that can be viewed in checkout.

STORE PICKUP - 32 Wall Street, Suite B, Madison, CT 06443

Orders can be picked up daily, from 9AM-6PM, Monday-Friday. An email will be sent when your order is ready for
pickup.

At Wayfinder Outdoor, we aim to ensure you’re completely satisfied with your purchase. If you need to return an item, you have 60 days from the date of delivery to initiate a return.

Eligibility for Returns:

To be eligible for a return:

• The item must be in its original condition—unused, unworn, with all tags still attached, and in its original packaging.
• You’ll need the receipt or proof of purchase.

Please note, returns must be authorized before sending any items back. Items returned without prior authorization will not be accepted.

How to Start a Return:

If you wish to return an item, simply contact us at

📧 store@wayfinderoutdoor.com

with your order number and details about the item you'd like to return.

Once your return is approved, we’ll provide you with a prepaid return shipping label (for eligible returns) and instructions on how to send back your item.

Who Pays for Return Shipping?

• If the item was defective, damaged, or incorrect, Wayfinder Outdoor will cover the cost of return shipping.
• If the return is due to any other reason, such as change of mind, the customer is responsible for return shipping costs.